MemberFebruary 12, 2018 at 6:57 pm
Hi, I’m visiting Tokyo in May and have come across Hotel Tokyu in Shibuya during my search of a universal (wheelchair accessible) room. From the info I’ve seen and the few pictures the management has sent me, it looks like it’s ticks all boxes. I was wondering if anyone has stayed in the accessible room and what there thoughts were on the room. I am completely confined to a power wheelchair so I need to know if the toilet would fit a shower chair over it, the bed sizes and any other important information. Any feedback would be much appreciated. Thanks
AdministratorFebruary 12, 2018 at 7:40 pm
Thanks for joining us on the forum! Just to clarify, there are two hotels run by Tokyu in Sibuya:
- Shibuya Excel Hotel Tokyu – https://www.tokyuhotelsjapan.com/en/hotel/TE/TE_SHIBU/index.html
- Shibuya Tokyu REI Hotel – https://www.shibuya.rei.tokyuhotels.co.jp/ja/index.html
Which one are you thinking of staying at?
I don’t see an accessible room at Shibuya Tokyu REI Hotel, so, I’m guessing you mean Shibuya Excel Hotel Tokyu?
Just want to confirm (^_^)
MemberFebruary 12, 2018 at 7:43 pm
Shibuya Exel Hotel Tokyu is what I was looking at. Sorry for the confusion
AdministratorFebruary 12, 2018 at 8:02 pm
Thanks for clarifying!
I have never stayed there (I live in Tokyo, so no need to stay in a hotel!), but we had a person who rented equipment to be delivered there a few years ago. I will reach out to them.
Also, I think that some other forum members stayed near there…
MemberFebruary 12, 2018 at 8:11 pm
Thanks. Also Sandy Patrick’s my Mum, she’s the one that’s been emailing you the last couple of days about where to stay.
AdministratorFebruary 12, 2018 at 8:16 pm
My mom helped me on my first trip here 18 years ago too! (^_^) Moms are awesome!
You mentioned getting pictures from the management. Would you mind uploading them here as a record to help future visitors?
MemberFebruary 12, 2018 at 8:20 pm
Bathroom photos Shibuya Exel Hotel Tokyu
AdministratorFebruary 12, 2018 at 8:23 pm
I have also shared on Twitter and Facebook – hopefully we’ll find someone!
MemberFebruary 12, 2018 at 10:35 pm
Hi! We stayed at Shinbashi Atagoyama Tokyu REI Hotel. I used the special room and it was great in every aspect.
MemberFebruary 12, 2018 at 10:48 pm
You wouldn’t happen to have any pictures would you? There’s a few online but it’d be good if I could get a better view of the bathroom, including the toilet
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