[Carlos]

I used Google and searched for “Kyoto wheelchair repair”. This came up: https://g.co/kgs/tvS8Hdf If they don’t know English, use Google Translate for translation. If that doesn’t help and your chair brand is also in Japan, showing them the problem should be enough for them to know the help that you need.

Another way to find help is to see if your chair brand’s website lists authorized repair shops worldwide. Authorized repair shops get updated training from the manufacturer themselves.