Reply To: Tokyo Disney Ticket for Guests with Disabilities
Hello,
Sorry for the late reply!
Disney is a notoriously difficult place to give an answer about. In general, the rules etc are written assuming you are a resident of Japan with a Japan-issued disability ID. Not having such an ID could present challenges – even if your disability is obvious.
I have heard stories with both endings – no problems at all, and lots of issues.
My advice:
- Get any ID related to disability, or a note from a doctor, translated to show to the accessibility desk. The more you have, the better.
- Be warned that many of the rides are not accessible to wheelchair users. This didn’t used to be the cases and I rode on splash mountain ages ago. However, after the Great Eastern Japan Earthquake and Tsunami many theme parks started restricting access to rides to those who can evacuate without assistance in an emergency. All the shows etc are accessible and have good wheelchair seating, just the rides can be an issue.
As for getting the accessible tickets, it could be a gamble – it may be safest to get regular tickets. So, hard to say either way.
Here is some more info if you are interested:
Tips for Using a Wheelchair at Tokyo Disneyland — TokudAw Inc.
https://www.tokyodisneyresort.jp/en/tdr/bfree/wchair.html
https://www.accessible-japan.com/disabled-at-disneyland-best-practices-for-barrier-removal-part-1/
