Flying with a Disability
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“Under the current complaint resolution process, customers and airlines are barred from publicly disclosing the outcome of complaints on matters ranging from accessible travel to refunds and compensation for a cancelled flight – unless both parties agree to waive confidentiality.”
Considering the Rights on Flights movement started by people…
theglobeandmail.com
Advocates decry transport watchdog’s proposal to fine air travellers who breach confidentiality
The Canadian Transportation Agency last month put forward an amendment that would allow it to fine airline customers who break confidentiality on complaints they file with the regulator
1 Comment-
This is such a step backwards!
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Wow, what a nightmare!
oregonlive.com
‘Nightmare’ travel experience leaves Portland wheelchair rugby team trapped in airport
Players for the Portland Pounders say United Airlines failed to accommodate them.
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Really inexcusable!
While the US seems to be going backwards, good to see things are possibly getting better in the UK
nationalgeographic.com
Is travel about to get better for people with disabilities?
For disabled people, travel can present many challenges, such as lost wheelchairs and poorly trained staff — but a new government task force offers hope.
Avianca Introduces Tool to Support Neurodiverse & Intellectually Disabled Passengers
financecolombia.com
Avianca Introduces Tool to Support Neurodiverse & Intellectually Disabled Passengers
Avianca implements IATA's DPNA SSR code for passengers with intellectual or developmental disabilities, offering personalized assistance.
“A new independent panel has been launched to help shape Gatwick’s accessibility strategy and improve services for disabled passengers.”
It really is important to have people with disabilities involved and be independent of internal pressure. Hope to see more panels like this at other airports.
disabilityhorizons.com
The Independent Gatwick Accessibility Panel | Disability Horizons
Gatwick Airport has launched a new independent panel to help shape the airport’s accessibility strategy and improve services for disabled passengers.
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