Update: It appears the shop I previously linked is mostly for pediatric wheelchairs. I’m sure they know of repair shops that repair adult wheelchairs, though.

I used Google and searched for “Kyoto wheelchair repair”. This came up: https://g.co/kgs/tvS8Hdf If they don’t know English, use Google Translate for translation. If that doesn’t help and your chair brand is also in Japan, showing them the problem should be enough for them to know the help that you need.

Another way to find help is to see if…

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What is the wheelchair brand?

There may be a repair shop @tak can put you in touch with.