
Group Description
Connect with travelers with disabilities and welcoming locals, offering tips on accessible hotels, wheelchair-friendly attractions, and transportation in Japan. From Tokyo’s bustling Shibuya Crossing and historic Asakusa to Kyoto’s golden Kinkaku-ji, Hiroshima’s Peace Memorial Park, and the hot springs of Hakone, whether it’s your first visit or a return trip, this is the place to ask about accommodations, getting around, or inclusive activities – someone here has likely experienced it before. You’ll find personal stories, travel tips, and recommendations for cultural, historical, and nature experiences. This group supports mobility aid users, along with travelers who have sensory sensitivities, low vision, and hearing loss, helping you enjoy a more accessible Japan adventure.
Disability certificate and mobility scooter
Disability certificate and mobility scooter
Posted by Thinkbeauty on April 7, 2025 at 10:51 amI will be in Japan for a few weeks during the Expo 2025. I need a mobility scooter for long distances. We will be visiting Kyoto, Tokyo, and Osaka. What tips and tricks do I need to know to navigate with my scooter? We plan to use public transportation. Do I need a disability certificate?
David replied 5 days, 22 hours ago 5 Members · 4 Replies- 4 Replies
You can’t get a Japanese Disability Certificate if you’re not a resident of Japan. I’m bringing my Canadian Proof of Disability and getting the The Help Badge you can get in Tokyo to (hopefully) get recognized as disabled (even though I am in a wheelchair and it should be obvious).
https://en.japantravel.com/tokyo/what-is-a-help-mark-badge-in-japan/70029
@Thinkbeauty Hi Thinkbeauty-san,
Welcome to Japan!! Hope you enjoy the EXPO!
Regarding mobility scooters,
> Shinkansen trains:
This site is a good reference for mobility scooter rides on Japan’s main Shinkansen trains.
https://www.accessible-japan.com/mobility-scooters-japan/
This article covers the Tokyo-Kyoto-Osaka area.
“The multi-purpose rooms” on the Shinkansen mentioned in the article cannot be reserved via the app, so if you need a reservation, please feel free to request it to us.
> Local trains & subways:
Unfortunately, in Japan, you should consider it almost impossible to ride a mobility scooter on local trains or subways (at least I’ve never seen anyone riding one…)
But if you can fold it up, you can take it on the train.
However, seats on local trains in Japan are rarely empty. I’m worried that it might be tough for you to stand for a long time on the train.
In that sense, it would be more comfortable to use a wheelchair taxi or to charter a wheelchair-accessible car for travel within the area.
As for the disability certificate, it is useful to bring it to Japan and use it at various places.
If you need our help, please feel free to ask us via direct message on tabifolk!
Just to add to these answers, you can also use this site to look up stations and see if scooters (sometimes referred to as “handle-type electric/power wheelchairs”) are allowed at that station.
Perhaps because of the relatively small size, I will mention that I’ve never had trouble using my mobility scooter on a subway or local train (have boarded hundreds of subway cars at this point). The shinkansen is another matter, probably because of how quickly they expect you to board/disembark. They tend to be very cautious with that, and I end up needing to fold the scooter and bring it onboard in trolley mode.
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