
Group Description
Connect with travelers with disabilities and welcoming locals, offering tips on accessible hotels, wheelchair-friendly attractions, and transportation in Japan. From Tokyo’s bustling Shibuya Crossing and historic Asakusa to Kyoto’s golden Kinkaku-ji, Hiroshima’s Peace Memorial Park, and the hot springs of Hakone, whether it’s your first visit or a return trip, this is the place to ask about accommodations, getting around, or inclusive activities – someone here has likely experienced it before. You’ll find personal stories, travel tips, and recommendations for cultural, historical, and nature experiences. This group supports mobility aid users, along with travelers who have sensory sensitivities, low vision, and hearing loss, helping you enjoy a more accessible Japan adventure.
Hotels in Japan with soft mattresses
Hotels in Japan with soft mattresses
Unknown Member replied 6 years, 1 month ago 7 Members · 16 Replies
Thanks for the advice.
The travel mattress seems like a good idea. However travelling with a wheelchair and related equipment as already difficult, does anyone know if it will be easy to buy one once over there? Our first stop is Akihabara for 5 days I think. Still trying to arrange accommodation.
Wendy
Hello,
Just looking on Yodobashi Camera’s website and they have airmats listed. https://www.yodobashi.com/category/152022/152200/152335/152341/ (Sorry, in Japanese!)
The Yodobashi Camera in Akihabara is one of the biggest, so I imagine they will have them in the store.
Hi
I recently stayed at the Hilton Shinjuku and for me the mattress was great and the pillows were beautiful and soft
They also offered me a fully universal room but I don’t know how many they have.  I loved the attention to detail though. A fully disabled toilet in the lobby and the shuttle bus to Shinjuku Station was great. They lifted my wheelchair however there’s a step to get up which I managed ok
I thought the bed was a good height but I don’t know how high though. I’m 5ft 7.5
I shouted myself this hotel, it certainly won’t be a regular thing
I have stayed at the Prince hotel in Shinagawa and the mattress was a lot harder than the Hilton
I have also stayed in a business hotel in Nihonbashi, that was my first trip and in a single bed eww. I couldn’t do that again.  If you can, try for a 4 star
My son makes it easier for me by wheeling me around and doing the talking
Yes, they need buses with completely drop down floors especially the buses to Narita
I definitely would have got on the bus if this was the case, I discovered the same at the Prince Hotel, I don’t know about shuttle buses
Sorry off topic….
Deborah
Unknown Member
MemberJuly 15, 2019 at 4:22 pmI’ve been using https://www.booking.com/country/jp.html?aid=1158815 for a couple years and now find it difficult to book hotels without it. Clean and simple – love the price comparison idea. One suggestion, please make it easier to look for rooms suitable for families and kids.
Thank you so much for the information! Was there an option to change the mattress offered?
Unknown Member
MemberJuly 15, 2019 at 4:38 pmHyatt Tokyo: As far as I know there’s no option to change the mattress. We asked for a either a softer mattress or a topper at the reception, but there weren’t any.
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