[Josh Grisdale]

Oh no! That is horrible!

It never ceases to amaze me that

• No one ever considers that pictures make such a huge difference and
• accessibility is a business opportunity!  We are paying customers and our reviews, both good and bad, have much stronger reverberation than “regular folk”

I sincerely hope that management read this and see that not only have they lost one customer, but any that read your warning.

Hopefully your trip in Europe.  Please do share about it on the site.