zip air
Please share your experience with Zip Air. I am a c5 quad, looking at flights California to Tokyo.
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Based on this (https://www.zipair.net/en/boarding/support), it looks like you have to call them to get the disability assistance you’ll need.
I don’t see why all airlines just make that part of the online reservation process.
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JAL
What’s the best way to confirm that Japan Airlines has my special assistance request? I booked through Alaska Airlines originally. I have used the online chat twice. I submitted an online special assistance form and someone called me from a California number, but when I call JAL at its US number, it often just drops. I’m trying to travel with…
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I agree! I’ve been unable to get a hold of anyone from JAL. I submitted my request for special assistance and my booking says the request is registered but I always like to confirm things by phone especially as it gets closer to flight date but it has been impossible to connect by phone. I am perpetually on hold (I timed it at over an hour one…
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I was able to get an email address when I asked Google Gemini (AI). It even drafted an email template for me. The email didn’t bounce back so I hope it’s legit. I sent it yesterday so I haven’t heard back.
Here’s the email – jal_priority@ask.jal.co.jp
Here’s the webpage to request assistance in case you haven’t done this…1- View 2 replies
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what if ... damaged wheelchair
Hi everybody,
I was just asking myself about a situation that may happen, after my last problem flying with Air France last year.
What can I do if my electric wheelchair is damaged during the flight from Paris to Tokyo, and I find my wheelchair not working when I get it back after the flight ?
Do you know if there is any procedure or service I…
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Greetings,
I had that happen with Westjet. The airline is responsible, so it is important not to leave the airport until everything is rectified to your satisfaction. Sidenote, I actually had one of their mechanics try to argue that it must have not worked when we boarded the plane, because they could not have damaged it. [Sir, how do you think…
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Permobil have an office in Tokyo. From my experience, it is a user-first company and would be happy to help users who are stuck overseas and need help with their chair if they have staff available. Contact page just in case you need it, but hopefully you don’t! https://www.permobil.com/ja-jp/連絡先
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Buying disinfectant in Tokyo
I need some disinfectant to wash some catheter products whilst we are in Japan. Can i buy this from a supermarket – we are staying in Ginza 6 ? In Australia we use Pine O Clean as pictured.
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You can get kitchen bleach like the ones here from a drug store (and I assume a supermarket) for sure.
It looks like this Matsumoto Kiyoshi (big drug store chain) would be close: https://maps.app.goo.gl/tLPQ5K6m75MHnnyt9
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Rome Cruise Terminal
Does anyone have experience with wheelchair cruise travel out of the Rome Cruise Terminal? In reviewing things online, it appears taxis are not able to bring you directly to your cruise ship and, instead, you must take a bus from the terminal to your ship. (There are transfer companies who can do so from the airport or Rome, but we will not…
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Maybe @eleonora_censorii or @Sonia can answer?
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