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Hi Teresia!

We have mailed you upon your application to the one you registered on the form. We have just sent it to you once again adding one other address we have. If this mail has arrived, please revert to us. Once we talked with the delivery and pickup details with the hotel, we will let you know the further process. Thank you.

Hello @ohayotravel !

This just to know if the hoist rental process is still going on?

We filled the form and replied to the e-mails you sent us but we haven’t been hearing from you since the golden week.

Could you sent us an e-mail to let you know what’s happening and what are the next steps?

Thanks in advance,

All the best,

Theresia

Hi Anaïs,
May I ask, how does your client normally transfer out of their wheelchair to, say, a toilet seat or commode, or to their bed? If they are used to using a hoist, then many airlines have hoists available for boarding and deplaning.
My sincere advice would be to contact the airline and the airport well in advance. Explain the…

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