I guess we can only hope that the increased coverage these incidents get, something will change. Though, the airport certainly had an odd way of saying “sorry” 😒.

https://www.msn.com/en-ca/travel/news/a-wheelchair-user-says-she-was-left-humiliated-on-a-flight-after-the-captain-announced-that-departure-was-delayed-because-of-her-chair/ar-AA10yBDT?ocid=msedgntp&cvid=55a4d58d7447411480d1d99475cadfca

msn.com

A wheelchair user says she was left 'humiliated' on a flight after the captain announced that departure was delayed because of her chair

Geraldine Freeman, from the UK, called the experience "embarrassing, uncomfortable, stressful and humiliating."