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A great update to the post from yesterday!
wheelchairtravel.org
American Airlines said its new luggage tag for wheelchairs would improve the disabled passenger experience, but there is no evidence of that.
alliejay2 Comments-
This is what I meant in my other comment. I am currently in Frankfurt airport (layover). Despite THREE tags on my chair it took 3 people to figure out that I needed the chair with me for my five hour layover. All the tags in the world can’t replace good coordination with ground crew and services.
(not criticizing the ground crew here. They are extremely helpful and are trying their best, but communication with them should be clearer and standardized)
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@alliejay yes! And good for the article calling them out on it
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