Reply To: ISO 21902:2021 Tourism and related services

  • pieterghijsels

    July 22, 2021 at 9:17 pm

    If you’re wondering what this document could mean to you or your organisation, some of the main ideas behind the standards are presented here: I hope you don’t mind me paraphrasing a few:

    1. Accessibility and full useability of (accessibility) information

    2. Taking into account the entire visitor’s journey and the whole tourism supply-chain

    3. Accessible beaches

    4. Multisensorial experience

    5. Over-all inclusion in society

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