It doesn’t hurt to ask! You may want to see if a travel agent here would be willing to handle communication for a fee.

Thank you, I will check that out. No we don’t have a travel agent. I’m doing all the planning and we plan on visiting Tokyo, Mt Fuji area, Takayama, Kanazawa, and Kyoto. We’d like to rent the WAV for the Mt Fuji/Takayama/Kanazawa portion since we’ll be visiting places that may not have wheelchair accessible transport.

I wonder if our hotel in…

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Here is a place in Tokyo you could try – they have an email so you could at least contact them ahead of time.

https://www.ucmj.jp/carrent_lift/

I feel very nervous about the Toyota one unless you can actually communicate directly – it would be a holiday-ruiner to show up and not actually be able to use the car…

Do you have a travel agent etc…

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It also mentions this in Step 1: “You can get on and off smoothly while remaining in your wheelchair. Two types are available: lift type and slope type.”

I am not sure what that means exactly…