@msp Marcsubiron-san,

If you have not yet departed for your trip, we can arrange tickets for you, but if you are already in Japan, it would be better to go to the station counter.

If you would like to request a ticket reservation for a several days in advance, please feel free to ask us!

Thank you for your help. Then, we will go to to the counter.

Please send us mail at info@ohayotravel.com We will be responding to you on that.

I am afraid of you’re right.. thank you for your help!

Hello

Josh from Accessible Japan here.

I replied on the 21st but the email bounced back to me saying your address didn’t exist so I’m glad you sent this!

I Suggested you contact @ohayotravel for your case.