Group Description
Looking to travel to Japan and need accessibility information? Join our group discussion on accessible travel in Japan and discover the best tips and tricks.
The Japan group is a community of travelers who are passionate about exploring Japan and sharing their experiences with others. This group is dedicated to discussing all aspects of accessible travel in Japan, including accommodations, transportation, tourist attractions, and cultural experiences, as well as links to accessible travel companies and organizations.
Whether you have been here a million times or planning your first visit, the Japan group is a welcoming community that offers support and encouragement for travelers of all abilities. By sharing their experiences and knowledge, members of the group are helping to make travel in Japan more accessible and enjoyable for everyone.
Reply To: Travel With Mobility Scooter
As i mentioned in a related forum (Mobility Scooters as an Alternative Device in AJF), i inquired directly from JR Lines West and they so kindly replied a number of times to my query regarding the usability and acceptability of the scooters i used ( i provided them the details, specs and pictures), and they confirmed to me as quoted below in their reply-
JR Lines West- It is possible for you to use either of your mobility scooters on the JR trains since both of your mobility scooters are within our regulation sizes. However, we already informed you before, please note that there is a possibility that your mobility scooters cannot be used on some JR Ltd. Express train and JR Local train, and in some JR stations due to the facilities.
As the regulation for mobility scooters are the same for all JR companies, it also applies to the Shinkansen. All Shinkansen trains are operated by JR.
Based on your previous response “190802-000493”, we understand that your mobility scooters apply to our regulations for usage of Shinkansen. It is possible for you to use a private compartment “Multi-Purpose Room” on Tokaido-Sanyo Shinkansen (from Tokyo to Hakata).
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It is great that both my compact, folding mobility scooters can be used when i visit Japan.