[schroth-sensei]

Only time I used the Shinkansen was with a JR RailPass. At the time I didn’t even think of booking it ahead of time (could of been an issue because we were trying to get to my hotel in Osaka the same day), and even though Tokyo station was busy we didn’t have to wait long in line at the ticket booth. We ended up getting tickets and we were told something like the accessible space may be taken, if so then I’d have to transfer and stow my wheelchair away (wouldn’t of been a big issue if I had to at the time, because my wheelchair was collapsible and my brother who was my helper can transfer me easily). Luckily, the spot was open and we didn’t see anyone else in a wheelchair for the whole trip, so I guess maybe the previous booked guest decided not to go? Next time I’d either plan to get my tickets at the booth really early (if using a JR RailPass), or definitely try to use the site you mentioned to ensure I have an easy ride. Thanks for sharing!