Reply To: Accessing Kyoto and accessible Kyoto hotels
Whichever airport you use, you may want to take advantage of luggage shipping as the bullet train has very little space for luggage.
https://www.kuronekoyamato.co.jp/ytc/en/send/services/airport/
As for the concierge, you may need to rely on a more expensive hotel as smaller hotels often will just have a bunch of flyers. It might be good to reach out to hotels in advance about what services they can arrange.
