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Group Description
Looking to travel to Japan and need accessibility information? Join our group discussion on accessible travel in Japan and discover the best tips and tricks.
The Japan group is a community of travelers who are passionate about exploring Japan and sharing their experiences with others. This group is dedicated to discussing all aspects of accessible travel in Japan, including accommodations, transportation, tourist attractions, and cultural experiences, as well as links to accessible travel companies and organizations.
Whether you have been here a million times or planning your first visit, the Japan group is a welcoming community that offers support and encouragement for travelers of all abilities. By sharing their experiences and knowledge, members of the group are helping to make travel in Japan more accessible and enjoyable for everyone.
Reply To: Train riding with disability
Hello @shapkaa, thank you for your question.
They are called “Help Mark” (ヘルプマーク, herupu-maaku) and the easiest place to get them is at the office of a Toei subway station (note that Toei subway lines are the government transportation lines and are different than Tokyo Metro which is a private company). However, they are not available at the following stations: Oshiage, Meguro, Shiraganedai, Shiragane Takanawa, or Shinjuku. But any other station should be fine.
Here is the Toei website: https://www.kotsu.metro.tokyo.jp/eng/
From what I understand they are fairly easy to get, but you might want to print a picture of the tag to show the staff so that things go smoothly.
I have no personal experience with this, so, after your trip it would be great if you could tell everyone how it went!
Enjoy your trip!