Reply To: Support worker/carer for wheelchair traveller
Hi, we are travel agent with accessibility support staff. As the number of English speaking personnel is limited, the miscommunication would lead to a mishandling and, possibly resulted in a significant incident, the number of personnel who are able to do the service to non-Japanese speakers are limited though. Still we can talk to you if you wish.
As for the lift/hoist rental, we are currently preparing the service, hopefully be ready sometime spring next year. Depending on the timing of your trip, we could offer you for the needs.
