
Group Description
Connect with travelers with disabilities and welcoming locals, offering tips on accessible hotels, wheelchair-friendly attractions, and transportation in Japan. From Tokyo’s bustling Shibuya Crossing and historic Asakusa to Kyoto’s golden Kinkaku-ji, Hiroshima’s Peace Memorial Park, and the hot springs of Hakone, whether it’s your first visit or a return trip, this is the place to ask about accommodations, getting around, or inclusive activities – someone here has likely experienced it before. You’ll find personal stories, travel tips, and recommendations for cultural, historical, and nature experiences. This group supports mobility aid users, along with travelers who have sensory sensitivities, low vision, and hearing loss, helping you enjoy a more accessible Japan adventure.
Reply To: Mobility scooter on trains and at shrines
Thanks Josh, hello @Quest!
You can choose a reserved seat in the last row and place your wheelchair behind the seat, provided your chair’s dimensions total no more than 250 cm (height + width + length limited to 2 meters), when folded down.
Here’s the official guidance on use of mobility scooters on trains in Japan (explains if you didn’t want to fold it down for travel):
https://www.mlit.go.jp/en/sogoseisaku/barrierfree/sosei_barrierfree_fr_000000.htmlI suggest contacting one of the JR companies to inquire about this in more detail. Here’s a link to the accessibility page on the JR East site:
https://www.jreast.co.jp/e/customer_support/accessibility.html#category03
They have a telephone service helpline dedicated to non-Japanese customers:
https://www.jreast.co.jp/e/customer_support/infoline.htmlThere’s also this post about luggage on the shinkansen on the JRPass website – might be useful: https://click.jrpass.com/SH87
Have a great trip!