Reply To: ”Fuji Excursion” train
The trip went great, I stayed in my wheelchair next to the chair I assume I was supposed to transfer into. My caregiver sat in that seat, though another seat was booked for us as well. No one had an issue with me staying there (the conductor checked our tickets once, I think just to make sure where we’re going). I did make sure to stress the point I needed to stay seated in my wheelchair when I bought my tickets, so maybe that was part of the hour it took to confirm my ticket purchase with the train company.
My Conclusion: Yes, talk to the ticket counter people in a JR Travel Service Center at a major station if you need accessible seating on reserved seating trains, inform them of your needs upfront, try to have all the train details (start/end locations, time leaving/returning, etc.) to make it easier, and book as early as you can.
