Reply To: Shinkansen reservation required?

  • Elkins0326

    June 18, 2024 at 1:00 pm

    Thank you for that information. We did take the Shinkansen from Tokyo to Kyoto and are currently on it as I respond heading back to Tokyo. I did see that the multipurpose room was an option and also read somewhere that it is also used by nursing moms or families with small babies. I didn’t want to take it away from any other people so we just booked the seat on the accessible car with space for a wheelchair. However, I agree with everyone it does take time to make the reservation in person. Some staff are more knowledgeable about the wheelchair needs than others which also contributed to time and whether communication is an issue or not as well. I tried to book it before our trip, but the smartex site was not working for me. We’re just happy things have been as smooth as it has been so far though finding the right elevators to go up and down at each station has been a little 👎. But we’re managing considering we come from a place that doesn’t rely heavily on public transportation like trains and buses.

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