Reply To: Best accessibility Shinagawa or Tokyo station
Yes, Shinagawa is a lot less busy and the station is simpler.
Here is the link to booking: https://www.jreast.co.jp/multi/en/
Note that you will need to need to book the wheelchair seat and wheelchair companion seat in two different sessions for some reason. You can only choose one type of ticket (wheelchair seat, wheelchair companion seat etc) at a time, so you would buy the wheelchair seat, and then go back and book the companion seat after. I’m not sure why they did it that way…
