[Accessible Japan]

Hi @RetoJ, thanks for the message!

For your questions:

• Unfortunately, you may get a discount at tourist locations – but you cannot get a discount for train or bus.  I believe this is because the extra cost is paid by taxes and is therefore a benefit for citizens only… Here is some information: https://www.accessible-japan.com/japan-disability-discounts/
• I don’t think you need to worry about showing anything to station staff for your wife.  Do you have a special card to show she has a disability?  If so you could show that.
• I think that for visiting restaurants you should be OK.  Many staff speak English and you can try out your Japanese!  Usually the problem with restaurants is steps / poor wheelchair accessibility.
• There used to be an app for finding toilets, but it has not been updated for years.  There are two general accessibility apps you can try:
  Bmaps – https://www.accessible-japan.com/bmaps-award-winning-accessibility-info-app-anyone-without-disability/
  WheeLog! – https://www.accessible-japan.com/wheelog-an-accessibility-app-for-japan-and-the-world/
• No key is needed for the accessible toilets.  You can almost always find one at train/subway stations, parks, and department stores.

You may also want to read some guest posts on our blog from an autistic visitor and a blind visitor:

• British Asian Autistic YouTuber – Savan in Japan! – https://www.accessible-japan.com/british-asian-autistic-youtuber-savan-in-japan/
• Traveling in Japan with a Visual Impairment – https://www.accessible-japan.com/traveling-japan-visual-impairment/

Hope this helps!