Reply To: Guest Support Pass Universal Studios

  • Accessible Japan

    Concierge
    June 11, 2019 at 12:38 pm

    Hi,

    OK… bad news.

    I just called USJ and they confirmed that you must have a Japan-issued Handicap Persons Handbook to get the Guest Support Pass.  That is the only option.

    For those without a Japanese Handicap Persons Handbook, they suggested telling staff at each attraction and negotiate directly.

    Disappointing.

    I’ll update our website to reflect this new information.  Thank you for informing us.

    I left an official complaint about the rules as being unfair to foreign guests.  I suggest you do the same.

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