Hoist Rental Form
Hoist Rental Form
Hello!
I have filled a form for a hoist rental last week for a trip that would take place in October on the Accessible Japan website but I didn’t hear anything about it yet. I just want to make sure that the form didn’t fall into the internet cracks 😅 and perhaps if I could have a rough idea of the usual time before expecting a reply?
Thanks in advance for any infos regarding this and sorry if we might seem impatient but it is quite an important part in our logistics for this long awaited trip and people concerned are getting a tad anxious.
Cheers,
Theresia
- 10 Replies
Hello
Josh from Accessible Japan here.
I replied on the 21st but the email bounced back to me saying your address didn’t exist so I’m glad you sent this!
I Suggested you contact @ohayotravel for your case.
Please send us mail at info@ohayotravel.com We will be responding to you on that.
Thanks you @joshgrisdale so very much for your reply!
I will contact @ohayotravel as soon as possible 😀
Cheers,
Theresia
Hello!
I am trying to send you an e-mail @ohayotravel with all the details but it is just sent back to me with the following error message:
—– The following addresses had permanent fatal errors —–
<info@ohayotravel.com>
(reason: Insufficient permission)—– Transcript of session follows —–
maildrop: maildir over quota.
550 5.0.0 <info@ohayotravel.com>… Insufficient permissionIs this happening to other people? We are writing from France: do you think this is the issue?
Cheers,
Theresia
Hi Theresia,
Sorry for the inconvenience. It is our issue and we have just fixed it. You can send us a mail now at info@ohayotravel.com.
Thanks you very much! I have sent the e-mail again. Please use the one sent via orange.fr instead of virginmedia (it was a try to see if the issue was coming from our main e-mail address).
Fingers crossed it will work this time 😀
😀
Hello again!
We have filled the form and the rental process discussion was going well through e-mails but was interrupted by the golden week. Ever since we didn’t hear from you even when I sent a follow up e-mail last week. I am afraid there might another issue with the e-mails?
Could you let us know if this is the case?
Thanks in advance!
Hello @ohayotravel !
This just to know if the hoist rental process is still going on?
We filled the form and replied to the e-mails you sent us but we haven’t been hearing from you since the golden week.
Could you sent us an e-mail to let you know what’s happening and what are the next steps?
Thanks in advance,
All the best,
Theresia
Hi Teresia!
We have mailed you upon your application to the one you registered on the form. We have just sent it to you once again adding one other address we have. If this mail has arrived, please revert to us. Once we talked with the delivery and pickup details with the hotel, we will let you know the further process. Thank you.
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