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Mobility scooter hire Japan

  • Mobility scooter hire Japan

    Posted by Lady Jo on June 13, 2025 at 5:11 am

    Hello everyone I’m delighted to meet you. My name is Jo and I’ll be coming to Japan for two weeks in October Which I’m very excited about!

    I’m sorry I was unable to view the webinar so apologies if this is already covered elsewhere.

    I’d like to know if you can hire a small mobility scooter in Japan. I have more freedom than most. I use crutches but can’t walk long distances. So I can use a folding mobility scooter on trains and get in and out of it. I’ve read about the Joy Cart which seems ideal but I can’t find any information about whether I can rent/buy one in Japan.

    These are my specific questions, sorry there are so many!

    1. Can I hire the Joy Cart or other folding mobility scooter in Japan?

    2. If so where from?

    I’m starting in Tokyo so it would be great to be able to rent one at the airport or have one delivered to my hotel.

    3. Can I ride it on the pavement/sidewalk in Tokyo?

    4. Can I take it on the subway?

    And on the Shinkasen?

    5. Do I need a special certificate to use it?

    6. Could I hire one in Tokyo, ride it all over Japan for two weeks and deliver it back to Naha Airport when my holiday ends?

    Thank you for your patience in reading this long message. Many thanks to any one of you wonderful people who can guide me for the holiday of my dreams!🙏🏻🙏🏻🙏🏻

    Wendy replied 1 week ago 5 Members · 10 Replies
  • 10 Replies
  • MSH

    Member
    June 13, 2025 at 5:59 am
    • Lady Jo

      Member
      June 20, 2025 at 4:48 pm

      Thank you so much for this link, I would never have found this on my own!

  • MSH

    Member
    June 13, 2025 at 6:13 am

    addition to the link: there are multiple locations in Tokyo (see map with locations) where you can hire through the site of WHILL (although no personal experience). But maybe you can contact them and ask what you need to know about hiring and delivering at another location.

    My wife just visited Tokyo last week and used a mobility scooter (her own, she can walk short distances, but not more than 100m) and it´s quite easy to go around. Also going in and out the metro was not too difficult, although going to the platforms via lifts was sometimes challenging. All n all finding lifts in general is a challenge, but doable.

    No experience with the shinkansen, though.

    If you want then I can ask to write you her experience in more detail.

    • Lady Jo

      Member
      June 20, 2025 at 4:52 pm

      Thank you for your help! I would love to know more if your wife can spare the time. No such thing as too much information! I’d especially like to know if you are allowed to ride it on the pavement?

  • pam

    Member
    June 13, 2025 at 12:35 pm

    Hi Jo

    I had similar problem like yours and was very worried how I would manage. Luckily I came across this company TokudAw Inc. and was able to hire this fantastic Whill mobility which made my travels so easy and enjoyable. Check their website( I have left a review on Whill). You can contact Wanping via email wanping@tokudaw.com she will help you if you need more information about hiring. Pam

    • Lady Jo

      Member
      June 20, 2025 at 5:31 pm

      Thank you Pam for this helpful information! I’m a big worrier too: when planning I marvel at these beautiful sights and my first thought is how am I going to get around there, are there steps/a lift etc even though I’m lucky enough to be able to walk short distances. The site seems to be a private tour operator but I will email Wendy directly and ask about rentals.

    • Lady Jo

      Member
      June 20, 2025 at 5:33 pm

      Sorry I meant Wanping!

  • 123eileens

    Member
    June 13, 2025 at 7:47 pm

    This has been very useful information, thank you so much

  • Lady Jo

    Member
    June 20, 2025 at 6:03 am

    Thank you all you wonderful people and apologies for my rudely late reply, I’m looking forward to reading your kind and helpful posts and getting back to you individually. Meanwhile thanks to you I’m breathing a huge sigh of relief and looking forward to an accessible holiday with all the freedom that entails! 🤩😍😎

    • Wendy

      Member
      June 26, 2025 at 4:06 pm

      I joined this group for the same reasons. I’m going to Japan next year in October. Flying to Tokyo then a cruise stops at quite a few ports where we can get off for the day. I’ve been terrified as I have paid my deposit and travel insurance and since then have been worried how I’ll get around. I use a walker at home and I have a car that I can drive. I just can’t stand very long. I’m a large girl. I’ve used electric scooters in the US twice which has enabled me to get out and have a life. I was starting to think I’d have to hire an electric wheelchair in Japan. I’m glad to hear they have the scooters 🛵 over there. I might be getting my own yet and it sounds like some companies will let you take them on the plane. I really would like to know what places this wouldn’t work. I hear there are a lot of stairs. I’d love to hear from anyone that has some experience please. I’ll go look at the links now and see what they offer. Thankyou!!

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