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Looking to travel to Japan and need accessibility information? Join our group discussion on accessible travel in Japan and discover the best tips and tricks.
The Japan group is a community of travelers who are passionate about exploring Japan and sharing their experiences with others. This group is dedicated to discussing all aspects of accessible travel in Japan, including accommodations, transportation, tourist attractions, and cultural experiences, as well as links to accessible travel companies and organizations.
Whether you have been here a million times or planning your first visit, the Japan group is a welcoming community that offers support and encouragement for travelers of all abilities. By sharing their experiences and knowledge, members of the group are helping to make travel in Japan more accessible and enjoyable for everyone.
Rent a car for a electic wheelchairs
Rent a car for a electic wheelchairs
Posted by Nika on April 21, 2025 at 5:03 amHi, my name is Verónica and I am planing a trip to Tokio whit my sister. We are from Spain.
I would like to rent a van/car adapted for electric wheelchairs. Does anyone know of a rental car company that offers this type of vehicle? Thank you very much.
Nika replied 1 week ago 4 Members · 9 Replies- 9 Replies
https://rent.toyota.co.jp/eng/
I hope it will help you.
Thank you very much.
I didn’t find any email to contact them, just a phone number…
Hello,
Smile Rental Car has dedicated accessible vehicle rentals. Unfortunately the site only appears to be in Japanese…
If you use translate on the site you can likely rent from them.
Here is the link: https://renta.its-smile.co.jp/
Hmmm… if not working, maybe blocked outside of Japan?
The link doesn’t work, maybe because it is blocked outside of Japan. Dont worry its ok.
Thank you. 😉
@Nika Hi Verónica-san,
Have fun on your trip with your sister!
As Pao-san says, “Toyota Rent a Car” has shops all over Japan (and many in Tokyo) and is convenient.
If your electric wheelchair is heavy, we recommend the “Hiace (wheelchair accessible type)” van, which can lift up to 300 kg with a wheelchair lift.
However, the “Toyota Rent a Car” English website mentioned above does not offer a selection of wheelchair accessible vehicles, including the “Hiace”, so you will need to book by telephone.
And as Josh-san says, “Smile Rental Car” (weekly/monthly rental) also has a website in Japanese language only…
By the way, Japanese cars are the opposite to those in your country, with the steering wheel on the right side of the car and traffic on the left side of the road. Traffic rules also differ in some ways.
So if you have concerns about driving, we can also arrange a private wheelchair car charter with a driver, please feel free to ask us!
Thank you very much for all information.
My sister’s wheelchairs is heavy, so thank you to give me know what kind of veicle to rent.
I allrady have driven in Englan and Australian, so I suppose that it will be the same.
Just to know, how much it would be cost rent a private car whit your company for 1 day? and for 1 week?
Thank you.
@Nika Hi Verónica-san,
We normally charge 20% for car rental arrangements, but if you use our other services at the same time, we offer a discount.
The price list for Toyota Rent-A-Car wheelchair-accessible cars is as follows (Japanese language website):
https://rent.toyota.co.jp/service/welcab/charge.aspx
For example, to rent a wheelchair-accessible “Hiace” in Tokyo, the price is 25,150 JPY for 12 hours and 30,950 JPY for 24 hours, including insurance.
Smile Rental Car rents the same “Hiace” for 67,700 JPY per week. However, they have few locations where you can rent a car.
For more details, we will send you a direct message!
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