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WHILL Mobility scooter/wheelchair hire

  • WHILL Mobility scooter/wheelchair hire

    Posted by 123eileens on June 18, 2025 at 5:58 pm

    Hi guys, Just managed to hire a WHILL mobility scooter directly from their Japanese website. The website is entirely in Japanese and was impossible to navigate , so I emailed the company and a lovely man called Fred emailed me a brochure in English that shows you step by step how to fill in the form. It was a huge relief and a huge help. fred.dillmann@whill.inc I will give you a heads up they don’t accept debit cards or prepaid cards or PayPal, you must use a credit card. Good luck xx

    Lady Jo replied 4 days, 11 hours ago 3 Members · 5 Replies
  • 5 Replies
  • Josh Grisdale

    Concierge
    June 18, 2025 at 6:22 pm

    Great info, thank you for sharing!

  • 123eileens

    Member
    June 19, 2025 at 5:32 pm

    So little update, I’ve just heard from Fred this morning and he sent me an instruction leaflet on how to use the mobility scooter when i get it, in English. He’s been so helpful, above and beyond!

    • Lady Jo

      Member
      June 20, 2025 at 5:37 pm

      Thank you Eileen I was struggling to read the site too so this email address is priceless info! Have a wonderful holiday!

  • 123eileens

    Member
    July 4, 2025 at 10:22 pm

    So, I’m here in Japan at the moment and my WHILL scooter was here waiting for me. They sent a brand new one straight out of the box and I love it. So glad I didn’t get the wheelchair now. I use a scooter at home and it’s what I’m used to. Have a great trip, you’ll love it here, it’s an amazing place

    • Lady Jo

      Member
      July 5, 2025 at 5:08 pm

      That’s wonderful Eileen, I’m so happy for you and thanks for sharing! Have a wonderful holiday! Out of interest, and only if you have time to reply with all the fun you’re having, how much did they charge you? (Though I’d pay any price for that freedom!)

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