Dear @duxinco,

I am SO sorry about the horrible experience you had.  I’m not sure if I want to cry or shout in anger.

Your story illustrates that there is really a lack of understanding as to what constitutes “disabled” and that the common thinking is “disabled = wheelchair”.  And while the disability discounts are only available to people… Read more

Hi,

Wilgo is only in Tokyo unfortunately.

Last time I was in Kyoto I used Cabik: http://www.cabik.co.jp/ , info@cabik.co.jp

My wheelchair and me combined weight 200kg and it was fine.  The wheelchair lifts say “maximum 200kg” but they can go higher.  However, the staff doesn’t know this and will say it is impossible if you say 205kg.  So,… Read more