From Van Milton on the Accessible Japan website:

I am assisting someone traveling to Japan. This person needs a supplementary oxygen tank in high-elevation places. I am having a hard time finding out how she can get oxygen in Japan. It needs to be a portable oxygen tank, and may need to be refilled/exchanged during her trip – a portable…

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From Jakob on the Accessible Japan website:

I use an electric wheelchair for mobility.

I usually travel in Australia with a hoist, and a shower chair. I plan on catching a train from Tokyo to Kyoto – will I be able to take the hoist and shower chair onto the train – is there a storage area for large items of equipment like my hoist and…

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From Maria on the Accessible Japan website:

Hello,

I wanted to ask which card would be better to use when visiting Japan; Suica or Pasmo? I read that nowadays, the only difference is the place where you can purchase each of  them. However, I was wondering if there is some difference I have not noticed and should pay attention…

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From Kelly Frost on the Accessible Japan website:

We had no idea the amount of assistance available to wheelchair users at train stations. When we first arrived we didn’t know station workers would provide slopes to get on and off of trains, and they would help navigate transfers. We were doing it by ourselves (many times trapped by a set…

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From Lykke on the Accessible Japan website:

We arrived at the Shinjuku Granbell hotel on July 30th. I plugged in my Quickie wheelchair for charging before going to bed. In the morning, I noticed that my battery charger had given up.

At the breakfast table, I contacted Accessible Japan for advice. I got an instantaneous answer. They provided me…

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