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We hear a lot of varying reports on how different airlines treat passengers with disabilities. Some are great and some are definitely NOT great. Today though, let’s focus on the positives. Do you have any amazing experiences flying with a particular airline that you’d be willing to share? Which airline have you found was the best for you as a traveler with a disability? Let us know in the comments below! (Also be sure to join the “Flying with a Disability” group here on tabifolk!)
alliejay and Josh Grisdale4 Comments-
I’m a wheelchair user and we flew from Heathrow to Singapore, stayed there a few days then on to Sydney with Singapore Air and they were amazing. The crew were incredibly helpful to me and my 2 assistants getting me down the aisle firstly to get me to my seat and then getting the 1 assistant from Economy Class to me in Business Class to go to the toilet. They did this beautifully on all 4 flights we took with them. I would recommend them HIGHLY😀
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In my experience it’s a combination of the airline and airport crew. I will never forget arriving in Iceland where both the Iceland air staff and the airport staff made an excellent effort. The vehicle that took disabled passengers to the terminal actually had a mechanism that detached the cabin and deposited us on the sidewalk so we did not have to negotiate the curb. I have never seen anything like it!
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For domestic air travel we choose Southwest any time we can. If your wheelchair is narrow enough, you can roll right to the front seat and self transfer (since all of their airplanes are the same type). The only current downside is that they have fewer direct flights than they used to.
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I have always had good experiences with JAL and ANA in Japan. Though, I wish they would trust you a bit more about the wheelchair battery and not insist on seeing it every time 💦
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