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Being carried down a set of air stairs in a wheelchair is really not the Instagram post most users want to go viral, but for Tori Lacey, that’s what happened.
usatoday.com
Her 'moment of panic' went viral. She hopes it helps others in her situation.
Tori Lacey said it was scary and unsafe for airport workers to have to carry her down the air stairs, especially when jet bridges were available.
alliejay, Accessible Romania by Sano Touring and Josh Grisdale2 Comments-
Had that been me, I would’ve filed a complaint with the airline, airport, and the contractor that provides the special assistance and tagged them on social media. They need to know we won’t put up with this. There’s no reason, knowing there was a passenger who used an aisle chair, they couldn’t have reassigned this flight to a gate with a jetway.
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I am crying with her. I am all for creative solutions but this is not it.
While I am not in a wheelchair full time, stairs are very difficult for me even with assistance. One of our flights didn’t land on a jetway gate once and the staff saw the mortified look on my face so they offered me the option to get lifted down on the platform for the food carts. Not ideal, but two crew members were on it with me so it worked out (better than this anyway!)
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