The disabled support offering varies between airlines. You need to check what support is available. Without making a point, this should have been checked before booking a ticket just in case it is virtually non-existent. As you are quoting a 14 hour flight it is possible that you are travelling from the UK. If you are, and you have booked…

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On our recent trip to Japan we used Google maps to find restaurants. Many were listed as not accessible but a check of the photos of the restaurant often showed that the only impediment was a single step which was easily surmountable by our wheelchair. We found restaurants invariably helpful.

A word of caution about the use of lockers. They are brilliant but you need to read the fine print carefully. They are intended as a short term storage facility, think hours, not days. You can only open the door once, to re-close requires another payment. Also most expire at a fixed time at night.

Hi Trish. What the tour operators are saying to you is untrue. I have just come back from nearly 4 weeks in Japan pushing my 25 year old daughter in a wheelchair (I am well over 70). She can walk about 10 yards but has significant spinal problems. We started in Matsue (not recommended because of the steps up to the castle) then went to…

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We arrived back from Japan yesterday. My daughter carries a lot of medication for her spinal injury. I submitted the declaration for them and was told (by default) that there wasn’t a restriction because she was only carrying 28 day’s supply. However, like anywhere else, Customs have the right to inspect bags. If you transfer them out of…

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