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    Hello everyone, hoping I’ll be able to confirm Japanese hotels (Tokyo, Kyoto and Osaka) with pictures (preferably) of any rooms with a roll-in shower? With “Heartfelt Rooms”, but with little or no confirmation. Kind regards, Steve, Australia.

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    yafuu-daruma
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    • Caitlin Herd (edited)

      Hi Steve,

      We are also fellow aussies

      Haven’t been to Japan yet but been trying to book accommodation for the last 10months for our trip (starting next week). So I hope I can provide some insight.

      Firstly, Osaka and Tokyo I found the hardest to get accommodation! Kyoto was extremely easy as same with Hiroshima. Unfortunately for us, all Tokyo inn…

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      • Hi Caitlin,

        I’ve taken note of MYSTAYS and I look forward to following your holiday airlines and destinations in coming weeks. Thank you for your advice!🙂

        Steve

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      • Booking wheelchair seat on Shinkansen bullet train

        I was on the official Smart-ex website to book train seats. There will be 3 of us – me in a wheelchair plus 2 companions. When I key in 3 adults and request a wheelchair accessible seat, it says I can’t do it for 3. I think it thinks I’m reserving 3 wheelchair seats. If I book 1 wheelchair seat for me, how do I book the other 2 to make sure…

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        • Hi, my experience was that wheelchair seat cannot be booked online. There are only a few seats in train that are considered as wheelchair seats. If you can book wheelchair accessible seat online, please share the website. Many thanks.

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        • You have to go through the system twice. Get the wheelchair seat first. Having done the trip several times you don’t get a lot of chances to see Fuji as it might be obscured by clouds and there’s a lot of noise barriers on the trackside not to mention tunnels which limit the view.

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          1
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        Patty and Geordie Travels
        3 Comments
        • Check out RIU resorts or Palace resorts.

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          1
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        • Thank you to everyone who commented and reached out privately. I truly appreciate the support! Unfortunately, I haven’t been able to find an airline that can accommodate my wheelchair crate for the short flight, as it’s too large for aircraft like the 737 and Airbus 200 series. So for now, I’m back to the drawing…

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          What’s the best way to confirm that Japan Airlines has my special assistance request? I booked through Alaska Airlines originally. I have used the online chat twice. I submitted an online special assistance form and someone called me from a California number, but when I call JAL at its US number, it often just drops. I’m trying to travel with…

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          • I agree! I’ve been unable to get a hold of anyone from JAL. I submitted my request for special assistance and my booking says the request is registered but I always like to confirm things by phone especially as it gets closer to flight date but it has been impossible to connect by phone. I am perpetually on hold (I timed it at over an hour one…

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          • Castleboston (edited)

            I was able to get an email address when I asked Google Gemini (AI). It even drafted an email template for me. The email didn’t bounce back so I hope it’s legit. I sent it yesterday so I haven’t heard back.
            Here’s the email – [email protected]
            Here’s the webpage to request assistance in case you haven’t done this…

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