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Assistance boarding trains
Do I always need to have assistance when I get on a train ? I’ll be doing multiple transfers moving around Tokyo and Osaka with my family and can normally move on a train without problems.
Hitoshi and Josh Grisdale2 Comments
No, if you can do it yourself, then that is fine. I know many people who don’t get assistance and ride around either by popping a wheelie themselves or having a companion do it.
When you go through staff may ask but you can just say you are fine.
If you are ever in need of help, there will be an intercom somewhere on the platform you can use to…
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I normally travel with my husband so we do not require assistance from the staff. We just signal we are ok and it’s totally fine.
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Booking Shinkansen for individual trips
I am coming to Japan(Tokyo & Osaka) in March.
As l will only be requiring two seperate trips on the Shinkansen. (Tokyo to Osaka & Osaka to Narita Airport) we have decided not to buy the 7 or 14 day pass but purchase individual tickets for each trip.
We are 3 persons one in a manual wheelchair.
Can we buy individual tickets before we…
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I’m in the exact same situation as you so I’d be interested in what people say!
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You can book on line 30 days before travel. There’s limited wheelchair space so do it as soon as you can to be sure of your arrangements.
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Charging scooter battery
Hi everyone, my husband uses a Luggie Scooter to get around. The specs for the battery are in the screenshot below. Can anyone help me with knowing whether I need a voltage converter for the charging unit in Japan? I’ve read the Accessible Japan page but still not sure. Thank you
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Hi, I had to check recently to see if my smart drive charger would work. I asked ChatGPT and it said:
There are two things that determine whether a charger works abroad:
1. Voltage compatibility
Japan uses 100V electricity.
Most modern mobility‑device chargers (including SmartDrive) are dual‑voltage, meaning they accept something like:
“Input:…
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@Toffee Jim very helpful thanks so much
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Hoist delivery and wheelchair accessible taxi
Hi everyone,
I’m planning my second trip to Japan from Australia. I’m a full-time wheelchair user, can’t walk, using hoist to tranfer. The first time we went to Tokyo, Kyoto and Osaka and got the hoist delivered to the hotel we stayed in each city with no issue – for some reasons I have been unable to contact that company which delivered the…
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Hello, and thank you for your post.
We can help arrange hoist (patient lift) delivery/setup and wheelchair-accessible taxi/transfer services in Japan.
To be completely honest, the Mt. Fuji area is a bit far from hoist service base, so we may not be able to provide a hoist immediately there, and the delivery/setup cost can be quite high due to…
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How about wheelchair-rental.jp?
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Workshops & crafting suggestions
Hello everyone!
I am an ambulatory wheelchair user looking for things to do in Tokyo. Do you have any suggestions for accessible workshops or crafting activities? Things like knife making, cloth painting, etc. Thus far, I have been contacting places individually, with limited success. I saw one post about activities near Haneda in this forum, but…
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Can it be a little outside of Tokyo? This place in Hakone is accessible: https://www.accessible-japan.com/places/japan/kanagawa-1/hakone/attractions/hakone-maruyama-bussan-and-karakuri-museum/
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A friend of mine just shared with me that they made chopsticks in Tokyo… not sure if this interests you.
We are going in March & will probably do this.
https://www.getyourguide.com/en-au/tokyo-l193/tokyo-shinjuku-chopstick-making-class-t994675/
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