• Hi there,
      My partner (manual wheelchair user) and I are planning a 4-week trip to Japan for April next year.

      I am seeking suggestions on how to book accommodation. I have tried the hotels mentioned previously, and most of them either do not respond or say they cannot help us. Is there a way to book a wheelchair friendly room easily?

      I can’t call the hotels directly, and have found the smaller towns much easier to deal with. My main struggle is Tokyo and Osaka, which I have tried to book multiple times and been told they cannot accommodate us ( I have tried all the Tokyo Inns and found them the hardest to deal with).

      This will be my first time overseas and in Japan, and my first time overseas with a wheelchair user… I gladly appreciate all hits, tips, places to avoid and any other helpful info I can be given, especially around documents we should carry (regarding his disability, medication, etc.)

      THANKYOU

      • Hi. We just came back. Husband is a pier chair user. Their terminology is different. Look for a universal or barrier free room. We stayed at Tokyo Inn Haneda, and it was great. In Yokohama, we stayed at the Sotetsu Fresa Inn in their Universal room. Both with fantastic bathrooms, both located close to stations.

        • Sorry, That should have been Mercure Tokyo Haneda! Tokyo Inn was next door.

        • Pao

          Accessible Japan show several hotel that is accessible. And you may book by website.

          Have a safe trip.

          • Tak

            Hi

            Hello.

            If you could tell me more about your request, I can help you. I provide such services to many people.

            Best regards.

            Tak

            • Hello Caitlin, for Osaka I can recommend a wonderful airbnb host who has kindly set up his entire ground floor (called 1F in Japan) to be accessible with hoists and bathroom accessible plus he will fetch you from airport or train. The kindest possible person. We booked to stay there next year so I am going by our emails and photos of his place. Please contact him via airbnb if it sounds like a place you might like to stay. It is called Osaka Wheelchair House

              https://www.airbnb.com/l/IF2fEq8Q

              • Hamacho Hotel in Tokyo has accessible rooms. It’s close to the Tokyo City Air Terminal and Seitengumae Metro Station. Rooms are larger than the norm for Tokyo. The only drawback with it is that breakfast is not really accessible (24 hour supermarket across the road and excellent bakery 2 minutes away). If you don’t need an accessible bathroom you can look at one of the hotel booking sites, check room size, make a booking then contact the hotel to see if they can meet your requirements. If they don’t then you can cancel the booking.

            Skip to content