Singapore International Airport Accessibility Information

  • Singapore International Airport Accessibility Information

    Posted by schroth-sensei on August 29, 2019 at 5:36 am

    General Information

    The airport is accompanied by its Airport Code (a simplified three-letter code used to identify an international airport), a Telephone number (you may need to use exit codes, and the country code for Singapore if you are calling from outside Singapore), website, and a breakdown of useful information.

    It is generally recommended that you arrive at a Singapore Airport a minimum of 3-hours prior to an international flight (even if the airport provides a less congested security check for passengers in wheelchairs). Flights typically begin boarding 1-hour prior to the departure time and it is especially important for passengers in wheelchairs to be present early, as they are typically the first to board. If you are a passenger in a wheelchair planning a trip with a layover for an international flight, you should consider planning a minimum of 2-hours between flights (anything less could be problematic if your previous flight was delayed and/or if you have to pass through security to reach your connecting flight).

    Service Dogs and Medication:

    Those planning to bring service dogs will face many restrictions, please see this page from the Singapore Government Agency: Animal & Veterinary Service for more information:

    Be aware that various drugs/medicines which are commonly available in other countries may be restricted in Singapore. Please see this page for drug/medicine restrictions in Singapore:

    Singapore Changi Airport (located in Singapore, in the southern part of Malaysia)

    Airport Code: SIN | Telephone: +65 6595 6868 | Website:

    • Accessibility:
    1. Accessible Toilets (including multipurpose unisex restrooms)
    2. Adult Changing Table
    3. Multiple Elevators
    4. Optional guided assistance to/from your flight
    5. Wheelchairs available (for use in the airport)
    6. Parking Lot Spaces for people with disabilities

    (NOTE: to request these services you can contact your airline, call ahead, or see the nearest information counter or concierge).

    • Perks: Dozens of shops, dozens of dining options, various services throughout the airport, close to downtown Singapore, and a variety of transportation options to/from the airport.
    • Challenges: [Minimal] This airport can be confusing and take some time to navigate due to its layout and size. Language barriers are minimal, with multi-language written information and multilingual staff members (the official website supports English & Chinese).
    • Access to/from Airport: Approximately 20-minute by car ride or 60-minute by train from downtown Singapore with easy access to Trains, Taxi, Local Shuttles, Car rental, and Buses (Note: Wheelchair accessible van-style Taxi/Car rental with lift may be limited and may not be available without request, Wheelchair accessible Buses may not be available).
    • Maps: In this link, provided by Singapore Changi Airport Official Website, you’ll find maps of the Facilities (that contains most of the Accessibility options listed in the section above). Even with a map in hand, new places can get you turned around, so if this happens, ask the staff for help to get you on your way.
    • Assistance Information: In this link, provided by Singapore Changi Airport Official Website, you’ll find many links to helpful information for “Special Assistance.” This includes information for those living with disabilities that involve walking, vision, hearing, as well as those who are pregnant or elderly.


    “Assistance Dogs.” Singapore Government Agency: Animal & Veterinary Service,

    “Bringing Personal Medications into Singapore.” Singapore Government Agency Health Sciences Authority,

    “Maps.” Singapore Changi Airport Official Website,

    “Special Assistance.” Singapore Changi Airport Official Website,

    DISCLAIMER: Always review your airports rules and restricted items prior to packing you stowed/carry-on luggage. Information is based on Internet and/or personal inquiries, outdated info/inaccuracies may occur (please post any updated information, preferably with reference). TabiFolk Accessible Travel Forum, Accessible Japan, and the author of this post are not paid by, or affiliated with, any of the airports and/or websites mentioned in this article.

    schroth-sensei replied 4 years, 9 months ago 1 Member · 0 Replies
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