Reply To: American Airlines Policy and Power Wheelchair Users

  • Josh Grisdale

    November 11, 2020 at 2:07 pm

    And even more! It looks as though American Airlines is changing their minds a bit:

    After his story aired on NPR, American Airlines said in a statement: “We apologize for the confusion and will ensure all customers can travel wherever American flies.” The airline also told Dallas Morning News, “We are working with our safety team, the aircraft manufacturers, and the FAA to modify these limits to continue to safely accommodate heavy mobility devices and wheelchairs on our smaller, regional aircraft. To our customers with disabilities, we hear you, and will continue to listen and work hard to improve your experience traveling with American.”

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