[Josh Grisdale]

Great way to rephrase that – that certainly wouldn’t have been acceptable!

I’m not sure about storage. I think that on large planes they are actually put in a crate, but am not sure. For smaller planes they certainly are not. I have had to pass off my chair with it’s back in a reclined position to fit in the underbelly, and have been explicitly asked if they can put it on its side – so yours very well may have been!

I always take several pictures of my wheelchair at the gate before boarding as proof of the condition – after having a chair broken before I was told “it was like that”, having pictures allows me to say “uh, no it wasn’t”.