Help! Wheelchair Charger Broken

  • Help! Wheelchair Charger Broken

    Posted by Billie on June 27, 2023 at 12:13 pm

    Hello! Our family is currently visiting Tokyo with our daughter Eden who uses a Permobil M300 power wheelchair. Her battery charger broke last night and her chair will not charge. Are you able to provide any assistance or recommendations regarding who we can contact for help?

    Josh Grisdale replied 1 year, 2 months ago 4 Members · 5 Replies
  • 5 Replies
  • Josh Grisdale

    Concierge
    June 27, 2023 at 12:18 pm

    Oh no!

    Here is a list of Permobil dealers in Japan.

    https://permobilkk.jp/support/dealer-list

    Are you at a hotel? If so, you can ask the person at the front desk to call for you. I recommend the place called Abilities

  • kenigor

    Member
    June 27, 2023 at 12:20 pm

    Hello!
    Saito Kobo shop near Sumida area maybe could help you.
    They build their own wheelchair but also provide assistance for several models.
    https://www.saitokobo.com/
    Location: https://goo.gl/maps/tjeeqTdNGSMAzs8h6

  • Carlos

    Member
    June 27, 2023 at 12:22 pm

    I googled “power wheelchair repair Tokyo” and found this: http://www.marudai-fukushi.com/ Not sure if they speak English, but you can try.

  • Billie

    Member
    June 27, 2023 at 2:46 pm

    Thank you all for your helpful suggestions! My husband was able to solve the problem by visiting the Permobil company in Koto City. He just showed up and some wonderful people were able to help us. For backup I was able to order a manual wheelchair to be delivered to our hotel tomorrow through Amazon for only $160 usd. We were so worried, but very thankful for a quick solution!!

    • Josh Grisdale

      Concierge
      June 27, 2023 at 3:05 pm

      Fantastic! So happy to hear 🙂

      If you have any other questions or issues, never hesitate to ask!

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