HOTEL TOKYU SHIBUYA

  • HOTEL TOKYU SHIBUYA

    Posted by Steven on February 12, 2018 at 6:57 pm

    Hi, I’m visiting Tokyo in May and have come across Hotel Tokyu in Shibuya during my search of a universal (wheelchair accessible) room. From the info I’ve seen and the few pictures the management has sent me, it looks like it’s ticks all boxes. I was wondering if anyone has stayed in the accessible room and what there thoughts were on the room. I am completely confined to a power wheelchair so I need to know if the toilet would fit a shower chair over it, the bed sizes and any other important information. Any feedback would be much appreciated. Thanks

    Kamil replied 6 years, 1 month ago 4 Members · 16 Replies
  • 16 Replies
  • Accessible Japan

    Moderator
    February 12, 2018 at 7:40 pm

    Hi @Steven_Patrick

    Thanks for joining us on the forum!  Just to clarify, there are two hotels run by Tokyu in Sibuya:

    Which one are you thinking of staying at?

    I don’t see an accessible room at Shibuya Tokyu REI Hotel, so, I’m guessing you mean Shibuya Excel Hotel Tokyu?

    Just want to confirm (^_^)

    Thanks!

  • Steven

    Member
    February 12, 2018 at 7:43 pm

    Shibuya Exel Hotel Tokyu is what I was looking at. Sorry for the confusion

  • Accessible Japan

    Moderator
    February 12, 2018 at 8:02 pm

    Thanks for clarifying!

    I have never stayed there (I live in Tokyo, so no need to stay in a hotel!), but we had a person who rented equipment to be delivered there a few years ago.  I will reach out to them.

    Also, I think that some other forum members stayed near there…

    @Kamil and @maria where did you stay in Tokyo and how was it?

  • Steven

    Member
    February 12, 2018 at 8:11 pm

    Thanks. Also Sandy Patrick’s my Mum, she’s the one that’s been emailing you the last couple of days about where to stay.

  • Accessible Japan

    Moderator
    February 12, 2018 at 8:16 pm

    My mom helped me on my first trip here 18 years ago too! (^_^) Moms are awesome!

    You mentioned getting pictures from the management.  Would you mind uploading them here as a record to help future visitors?

  • Steven

    Member
    February 12, 2018 at 8:20 pm

    Bathroom photos Shibuya Exel Hotel Tokyu

  • Accessible Japan

    Moderator
    February 12, 2018 at 8:23 pm

    Awesome, thanks!

    I have also shared on Twitter and Facebook – hopefully we’ll find someone!

  • Kamil

    Member
    February 12, 2018 at 10:35 pm

    Hi! We stayed at Shinbashi Atagoyama Tokyu REI Hotel. I used the special room and it was great in every aspect.

  • Steven

    Member
    February 12, 2018 at 10:48 pm

    You wouldn’t happen to have any pictures would you? There’s a few online but it’d be good if I could get a better view of the bathroom, including the toilet

  • Kamil

    Member
    February 12, 2018 at 11:22 pm

    No, unfortunately I don’t have pictures, but I can assure you that the bathroom in the special room is huge, and the room itself really spacious. We stayed 3 people there (2 wheelchair users) and still had plenty of space.

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