Square Enix Artnia Store and Cafe wheelchair accessibility

  • Square Enix Artnia Store and Cafe wheelchair accessibility

    Posted by Evalore1129 on September 18, 2022 at 12:07 pm

    Hi everyone,

    I have my first trip to Japan finally planned for the end of next month and among the long list of things I want to do, is take a look at the Square Enix store in Shinjuku.

    I’ve taken a look at some videos on YouTube to try and see if it’s wheelchair accessible and it looks like there are stairs at the front with no other access points.

    Has anyone here, in a wheelchair, been to the store before, and if so, could you confirm accessibility?

    I have impaired mobility and currently would much prefer to use my wheelchair to get around, but if need be, I can handle stairs and short-duration walking.

    Thanks in advance

    Josh Grisdale replied 2 weeks, 1 day ago 4 Members · 11 Replies
  • 11 Replies
  • Josh Grisdale

    Moderator
    September 18, 2022 at 12:59 pm

    Hi!

    I haven’t been but @bookman has been?

    Yeah, all of the images show stairs… but there are many times where the accessible entrance is a side door – so there is hope.

    I won’t likely have a chance to visit before you come but will give them a call after the holiday finishes.

    • Mark

      Member
      September 18, 2022 at 8:54 pm

      Just chiming in to say I haven’t been, unfortunately! But it seems like some other folks have investigated from the videos downthread. Please do keep us posted!

  • Evalore1129

    Member
    September 18, 2022 at 1:58 pm

    Thanks very much Josh, your efforts are appreciated.

  • schroth-sensei

    Member
    September 18, 2022 at 2:58 pm

    Evalore,

    You may be in luck, looking via google street view (see attached picture) it seems the rear (and possibly the front by going around) is accessible, and I found a video a customer made (here: https://www.youtube.com/watch?v=A1Zq3LolmV8) which shows him going around and in the back, plus @11:27 on the video you can see an entry door that seems to have no steps. I think the only real issue may be some tight isles inside, but it does look accessible enough that the staff would probably help with things you may want to see.

    I hope that helps,

    Justin

  • Evalore1129

    Member
    September 18, 2022 at 5:27 pm

    Thank you for those videos, I hadn’t seen the store from that perspective. 🙂

    • schroth-sensei

      Member
      September 19, 2022 at 10:43 am

      You are very welcome, I visited a Square-Enix shop in Shinjuku more than decade ago before they closed it (which was only partly accessible) and I believe this is the shops’ replacement in a completely new building. I’m happy to see this new shop and I have put it on my own must-see list. So, if you do visit, please give us an update. 🙂

      -Justin

    • Evalore1129

      Member
      September 19, 2022 at 2:47 pm

      I certainly will do, I’ve been looking forward to going to Japan since 2018 and now it’s just around the corner, very excited at the moment. Just hope the darn airline doesn’t pull any last minute funny business…

    • Josh Grisdale

      Moderator
      September 20, 2022 at 12:01 pm

      Hopefully it will go very smoothly! If you have any other questions, never hesitate to ask!

  • Josh Grisdale

    Moderator
    September 19, 2022 at 11:38 am

    Likely unneeded after @schroth-sensei‘s amazing sleuthing, but I gave them a call this morning and they confirmed that wheelchair users can visit the cafe. There is no accessible toilet though, so if you need the extra space you may want to use the toilet at the nearest station.

    As Schroth Sensei (or is it Sephiroth Sensei 🧐) mentioned, please do share how things go afterwards!

    • schroth-sensei

      Member
      September 19, 2022 at 12:31 pm

      Josh,

      Haha funny you should mention it, the attached picture was taken in the Square-Enix store I visited in 2008. It was full size and built into the floor of a balcony area requiring about 6-steps up to reach, originally I wasn’t going to go up there but my brother insisted on carrying me up, it was quite awesome to see. I hope it’s still on display somewhere.

    • Josh Grisdale

      Moderator
      September 19, 2022 at 12:52 pm

      Ooo! but kinda creepy!

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