Tokyo Disneyland

  • Josh Grisdale

    January 8, 2023 at 1:31 pm


    This is tough to answer…

    They are referring to a Japanese disability identification certificate. If you show it, no problem. They should allow the same for non-Japanese IDs, but some staff are “by the book” and may be reluctant or unsure of what to do (or maybe initisially say no). This probably won’t happen, but may.

    As such, I would prepare by translating your Brazilian ID so you can show that it is for your disability (and not another ID like a drivers license) and present it right away. (I think you need to go to guest services anyway.)

    Hope this helps!

    • Carlos

      January 8, 2023 at 9:08 pm

      Here, in the States, we have no federal ID card. Each state issues ID cards with a few federal requirements, but they don’t show you have a disability. But, if you need any government service because of your disability, then you’ll get a document that shows that you get that service. But, not all of those documents include a picture. (If a government or law enforcement official needs to see that document, they’ll also ask you for your government-issued ID or driver’s license.) It gets complicated if you have a severe intellectual and/or developmental disability that affects your mental capacity.

      So, in that situation, what would Tokyo Disney require?

    • Josh Grisdale

      January 8, 2023 at 9:54 pm

      I guess bring any documentation you can. Here is the official answer:

      Though I agree, this is harder for people with hidden disabilities coming from countries without IDs for disability…

  • BilandsInJapan

    April 30, 2023 at 8:10 pm

    I have just emailed Disneyland with this very question, as we are visiting from New Zealand next April with our son who has both a physical & intellectual disabilities. In NZ, we don’t have any Disability Certificate, nor anything equivalent. The only thing we could get is a letter from his medical specialist. I have asked them if this will suffice? I would be interested to hear if anyone has been in the same situation and what they accepted from your country?

    • Rebeca Kim

      April 30, 2023 at 9:40 pm

      Yes! I showed a letter from my medical specialist, with description of my disability as much clear as possible, and it worked just right. You can have discount in some temples and other sightseeings too, museums and zoos for example can be even for free! Enjoy

    • Josh Grisdale

      May 1, 2023 at 9:59 am

      Thank you for sharing! I would tell people to try but never heard back about if it worked or not! I feel a more confident telling people that now.


  • Rebeca Kim

    May 1, 2023 at 10:19 am

    Well, it’s wasn’t that easy, they really try to translate my medicinal letter, it’s written in English that I use wheelchair full time permanently. Specially in universal studios they asked for some ID, but I explain that here in my country it doesn’t have any ID like this, so it worked just fine. They don’t speak English fluently but it’s worth it to try explaining with an specialist medical letter

  • BilandsInJapan

    June 27, 2023 at 10:39 am

    This is the reply I got back from Tokyo Disney:

    Dear Maree,

    Thank you for contacting Tokyo Disney Resort.

    Regarding a disability certificate, we would generally ask the applicable Guest to bring a certificate issued by the government of the Guest’s country of residence.
    In case it is difficult to get it, a medical certificate or letter issued by the Guest’s doctor may also be fine.
    However, it needs stating a name of disease and the Guest’s condition on it.
    *If the disability certificate does not have a photo of the Guest, please present the original official photo ID (passport etc.) at the same time.

    1) 1-Day Passport (for Guests with Disabilities)
    It can be purchased through our official website below.
    *Up to one accompanying Guest may purchase a 1-Day Passport (for Guests with Disabilities) for each Guest with a certificate.

    On the day of visit, please make sure to bring a disability certificate (the original document, not a copy).
    A Cast Member at the Park entrance will check the certificate at the time of admission.
    The Guest without the original certificate cannot enter the Park.

    For further details, please refer to the following websites.

    2) Disability Access Service
    It can be requested after entering the Park.
    With this service, a Guest who has difficulty standing in line for a long period will be able to wait at a separate area with all other members of the Guest’s party instead of in the queue until the designated time.

    In order to request this service, please present a disability certificate along with Park tickets for the entire party.
    Again, please note that we do not accept any copy of the certificate.

    Checking the following links would also be appreciated.

    Guests with visual, mental or developmental disabilities must be accompanied by an able-bodied member of their party to experience an Attraction or a Disney Character greeting.
    For further information, please check the following websites.
    -Tokyo Disneyland:
    -Tokyo DisneySea:

    3) For Your Reference
    Please also check the following websites.
    -Park Operation Calendar:
    -Tokyo Disneyland:
    -Tokyo DisneySea:

    We hope this information is helpful.

    Sincerely yours,

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