Tokyo Disneyland

  • Tokyo Disneyland

    Posted by Rebeca Kim on January 8, 2023 at 12:38 am

    Hello! I want to visit Disneyland and Disney Sea, in the website ( there are tickets for guest with disability and one accompanying person but it requires a certificate. I am brazilian, I have certificate valid here. I am also permanent wheelchair user, can i get those tickets?

    Rebeca Kim replied 1 month ago 4 Members · 7 Replies
  • 7 Replies
  • Josh Grisdale

    January 8, 2023 at 1:31 pm


    This is tough to answer…

    They are referring to a Japanese disability identification certificate. If you show it, no problem. They should allow the same for non-Japanese IDs, but some staff are “by the book” and may be reluctant or unsure of what to do (or maybe initisially say no). This probably won’t happen, but may.

    As such, I would prepare by translating your Brazilian ID so you can show that it is for your disability (and not another ID like a drivers license) and present it right away. (I think you need to go to guest services anyway.)

    Hope this helps!

    • Carlos

      January 8, 2023 at 9:08 pm

      Here, in the States, we have no federal ID card. Each state issues ID cards with a few federal requirements, but they don’t show you have a disability. But, if you need any government service because of your disability, then you’ll get a document that shows that you get that service. But, not all of those documents include a picture. (If a government or law enforcement official needs to see that document, they’ll also ask you for your government-issued ID or driver’s license.) It gets complicated if you have a severe intellectual and/or developmental disability that affects your mental capacity.

      So, in that situation, what would Tokyo Disney require?

    • Josh Grisdale

      January 8, 2023 at 9:54 pm

      I guess bring any documentation you can. Here is the official answer:

      Though I agree, this is harder for people with hidden disabilities coming from countries without IDs for disability…

  • BilandsInJapan

    April 30, 2023 at 8:10 pm

    I have just emailed Disneyland with this very question, as we are visiting from New Zealand next April with our son who has both a physical & intellectual disabilities. In NZ, we don’t have any Disability Certificate, nor anything equivalent. The only thing we could get is a letter from his medical specialist. I have asked them if this will suffice? I would be interested to hear if anyone has been in the same situation and what they accepted from your country?

    • Rebeca Kim

      April 30, 2023 at 9:40 pm

      Yes! I showed a letter from my medical specialist, with description of my disability as much clear as possible, and it worked just right. You can have discount in some temples and other sightseeings too, museums and zoos for example can be even for free! Enjoy

    • Josh Grisdale

      May 1, 2023 at 9:59 am

      Thank you for sharing! I would tell people to try but never heard back about if it worked or not! I feel a more confident telling people that now.


  • Rebeca Kim

    May 1, 2023 at 10:19 am

    Well, it’s wasn’t that easy, they really try to translate my medicinal letter, it’s written in English that I use wheelchair full time permanently. Specially in universal studios they asked for some ID, but I explain that here in my country it doesn’t have any ID like this, so it worked just fine. They don’t speak English fluently but it’s worth it to try explaining with an specialist medical letter

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