Wheelchair Rental in Japan

  • Wheelchair Rental in Japan

    Posted by ditasy on February 19, 2018 at 3:04 pm

    Hi folks!  I hope someone can help me.

    I will be bringing my family (4pax, including myself) to Osaka/Tokyo/Kyoto/Osaka last week of March 2018.  Unfortunately, my daughter fractured her leg last month and she will be travelling in a wheelchair.

    Can you recommend a company where I can rent a mechanized/powerized wheelchair for my daughter? We will be staying from the 26th-30th March.

    I tried asking online but the forms are all in Japanese. I hope to hear from someone soon

    Thank you very much

    Josh Grisdale replied 6 years, 4 months ago 3 Members · 2 Replies
  • 2 Replies
  • Accessible Japan

    February 19, 2018 at 4:38 pm

    Hello @ditasy,

    Since you are coming to and leaving from Osaka, you will need an Osaka based company…

    You can try NGT (http://www.ngt-k.com/L513.html).  Their email address is: [email protected]… but I’m not sure about their English.

    Does it need to be an electric wheelchair?  Can you use a regular push wheelchair (like in a hospital)?  If so, you can try IDO Support.  They are based in Tokyo, but they send their wheelchair by courier, so it can be delivered to you at the airport.  It comes with a return slip, so when you are done you can ship it from the airport courier service.

    Here is their website: http://www.ido-support.com/english/introduction.html

    Sorry, we are based in Tokyo so we don’t know many Osaka companies.

    Accessible Japan

  • Josh Grisdale

    February 19, 2018 at 4:50 pm


    I just did a search (in Japanese) and even then there weren’t any results aside from NGT…

    Unfortunately Japan does not have much of an infrastructure in place for renting equipment short-term. The general pattern is that a user will be registered with the local government as being disabled/elderly and listed as eligible to receive funds for medical equipment, they will ask the government for a wheelchair, the government introduces them to a provider who rents the wheelchair to them and bills the government 90% and the user 10%…

    So, the rental companies have the security of their user living in the area and being registered with the welfare system. Renting to short-term visitors is not something these companies think about…


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