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North America
United States
United States
Share information and ask questions about accessible travel in the US.
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Accessibility at Hartsfield–Jackson Atlanta International Airport
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Accessibility at Hartsfield–Jackson Atlanta International Airport
Here are some accessibility basics for Hartsfield–Jackson Atlanta International Airport!
Airport Code: ATL | Telephone: (800) 897-1910 | Website: https://www.atl.com/
- Accessibility:
- Accessible Toilets (including multipurpose unisex restrooms)
- Adult Changing Table (Concourse F)
- Sensory-friendly/Quiet Room
- Multiple Elevators
- Optional guided assistance to/from your flight
- Wheelchairs available (for use in the airport; contact your airline to reserve)
- Parking Lot Spaces for people with disabilities
(NOTE: to request these services you can contact your airline, call ahead, or see the nearest information counter or concierge).
- Perks: Dozens of shops, dozens of dining options, various services throughout the airport, very close to the center of Atlanta, and a variety of transportation options to/from the airport. The airports design/modifications and staff member training are centered around the Americans with Disabilities Act (ADA) requirements for accessibility (Details here: https://www.ada.gov/2010ADAstandards_index.htm).
- Challenges: [Minimal] This airport can be confusing to navigate due to its expansive layout. Language barriers may be an issue may be an issue for non-English Language speakers.
- Access to/from Airport: Approximately 15-minute car ride or 28-minute train ride from the center of Atlanta with easy access to Trains, Taxi, Limousine, Local Shuttles, Car rental, and Buses (Note: Wheelchair accessible van-style Taxi/Car rental with lift is limited and may not be available without request).
- Maps: https://www.atl.com/maps/ In this link, provided by Hartsfield–Jackson Atlanta International Airport official website, you’ll find several maps of the Facilities (in English), including very detailed PDF files (click the links above the interactive maps; contains the majority of the Accessibility options listed in the section above; the print is small so you may wish to save it to a tablet/device with a zoom-in functionality if you cannot print them large enough). Even with a map in hand, new places can get you turned around, so if this happens, ask the staff for help to get you on your way.
- Assistance Information: https://www.atl.com/ADA/#PassengerInformation In this link, provided by Hartsfield–Jackson Atlanta International Airport official website, you’ll find many links to helpful information for “ADA Accessibility.” This includes information for those living with disabilities that involve walking and hearing.
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