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Since there is no information about this I thought I’d post a bit about what’s helped me.
Arranging wheelchair assistance at the airport can make a big difference. It will mean being able to get through passport control much more quickly.
I have found being organised has made a big difference too.
Having a list of the medications you’re taking is…
Murielle, Ash and 2 others2 Comments-
I feel like this was me writing this! Totally agree and do all the things you mentioned in your post. Particularly about wheelchair assistance at the airports – I have always had such a positive experience with special assistance and with the flight crew. It has saved me being in long queues and in pain trying to travel and really reduces…
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I have found JAL amazing in helping passengers that require special assistance. ANA on the other hand are shocking in my experience 🌸
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Finding if a flight has an accessible toilet
Oh wow, that is fantastic, thank you.
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Hello! I am a single mom with a 21 y/o special needs son traveling to Japan for the first time in March 2026. He is able to ambulate independently, and I am looking for caregivers to assist with his mobility and activities of daily living such as feeding, toileting, and general support. In addition, I’m looking for a few tours we can do in…
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I think @wtj or @ohayotravel can help you on the tour part for sure. Not sure about caregivers though…
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@sharmilakumar Hello Sharmila-san,
Yes, we offer tours that enable you to sightsee in Tokyo, Kyoto and other areas while assisting your son. If needed, please feel free to let us know via direct message!
(Josh-san, thank you for introducing us!)
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Finding if a flight has an accessible toilet
This is the website with the most recently updated information: https://www.aerolopa.com/
You can look up planes via airline name & aircraft type. Most international flights from the US will have at least one accessible toilet.
A lot of people know of seatguru, but that website hasn’t been updated in a long time.
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