Ever booked an "accessible" room that wasn't?
This seems to keep coming up — you book through a major platform, confirm the room, and then arrive to find a tub instead of a roll-in shower, or a “wheelchair accessible” room with a step at the door. What happened, and how did you handle it?
Carlos and Josh Grisdale2 Comments
I try to book through the hotel chain’s official website as much as possible.
One of the few times the room wasn’t what I reserved was at the EXCALIBUR in Las Vegas. The bed’s box spring hadn’t been removed as requested and the shower had a step. I immediately went downstairs to the front desk. The security guard directed me ahead of everyone…
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Accessibility Win to report!
I posted the below video on social media a week ago, and I didn’t tag Virgin Voyages because otherwise I was quite happy with my experience. However, their team noticed the cabin and their Director of Belonging messaged me to say that they are adding powered doors to their accessible rooms. We also zoomed for a bit and he listened to…
instagram.com
_daniellevates on March 17, 2026: "One simple feature can be a game changer with accessibility. Once I experienced a room with a powered door, it’s so hard to go back! I’ve talked to many people who aren’t even disabled who’ve … Continue reading
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We have ruled out Virgin Voyages from the youtubers, etc. who have talked about their bad experiences. Apparently, they have no disability areas in the show/theaters and one guy with his mother in a chair had to watch from an obstructed view area way off to the side only. Did you have a similar experience? We’ve been on 23 cruises on all…
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Wow!!! Amazing job from them for actively looking at customer comments!
First time flying with a power wheelchair — what do you wish you'd known?
There’s always a lot to figure out the first time you fly with a power chair. Battery paperwork, hoping it arrives in one piece…
For those who’ve been through it, what’s the one thing you wish someone had told you beforehand? And if you’re gearing up for your first flight — what’s worrying you most?
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I don’t have a wheelchair but use an ecv scooter because I can’t walk long distances. I learned a valuable lesson on a flight home from Tokyo 2 years ago from a guy also waiting on the plane for his electric wheelchair. He refused to get off the plane until his chair was there waiting for him so I refused as well. All other passengers had…
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Maryland and Washington DC
Hi. I live in Maryland, between Annapolis, Baltimore and Washington DC. If you have questions about accessibility for most tourist attractions, I think I can guide you. I have lived in the area for 55 years so I have been around!
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I would love to know all about Maryland. Could you possibly tell me your top 3 accessible places to visit there?
Orchid Festival at Kew Gardens
My Support Worker and I visited the Orchid Festival at Royal Botanic Gardens, Kew on Friday, and it was magnificent. The displays inside the Princess of Wales Conservatory were stunning, with beautiful orchids, detailed jungle scenes, and a tribute to the Year of the Horse. They of course, had pandas, sea monkeys
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They’re all great, but the monkeys are my favourite 🐒
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I have such fond memories of this place! I used to go every year when I lived nearby. I was not yet using a wheelchair then, but even with my cane there were plenty of places to sit and admire the beautiful displays. Thanks for the wonderful photos!
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