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  • Booking Shinkansen for individual trips

    I am coming to Japan(Tokyo & Osaka) in March.

    As l will only be requiring two seperate trips on the Shinkansen. (Tokyo to Osaka & Osaka to Narita Airport) we have decided not to buy the 7 or 14 day pass but purchase individual tickets for each trip.

    We are 3 persons one in a manual wheelchair.

    Can we buy individual tickets before we…

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    Hitoshi, Pao and 2 others
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    • I’m in the exact same situation as you so I’d be interested in what people say!

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      • You can book on line 30 days before travel. There’s limited wheelchair space so do it as soon as you can to be sure of your arrangements.

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    • Luggage Transfer to & from Airport and Tokyo to Osaka

      We arrive in March…has anyone used the Luggage Transfer service from airport to hotel/vice versa and between Tokyo and Osaka?

      We arrive at 6pm and from the research I have done it seems that if we use the Luggage service we may not get our luggage till the next day? Is this correct?

      Thanks

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      • Hello. Yes, that is correct. It depends on the location, but generally, if you leave your luggage at that time, it will usually arrive the day after the next day, even in major cities.

        • Yeah from what I’ve been reading you have to be ok without that bag for 2 days. Just pack concisely and use a bag that is easy for you to carry or pull. Army roll your clothes so you can fit it all in one bag so you can keep all of your stuff handy. Unless you are going for two weeks or more and you have another bag to use for the first few days.

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        • Hotel Accomodation in Tokyo

          We are currently booked into Mimaru Tokyo Ikebukuro in an accessible accommodation that accommodates 3 people. Two adults and one child and we require a bathroom with roll in shower with chair or at least a bathroom that has a shower chair.

          I feel this hotel may be too far out from the main hub of Tokyo…has anyone stayed here that can…

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          • It really depends on your budget, but yes — we can definitely suggest other accessible hotels closer to the city centre (and we can also recommend options near major Shinkansen stations like Tokyo or Shinagawa if that’s more convenient).

            If you share your approximate budget per night, your travel dates, and any must-haves (roll-in shower vs.…

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          • Hello.☺️

            That hotel may be a little inconvenient. Where do you consider the “city center” to be? What location is most important to you? I have a few ideas.

            Can you tell me your budget per night?

            BestRegards

            Tak

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        • Airport Transfer

          Where are arriving at Narita Airport in March at 6pm and need to get to our hotel (Mimaru Tokyo Ikebukuro). We are one adult in manual wheelchair, one abled body adult and one 14 year child. We will have one suitcase each and small electric wheelchair attachment (batek) – weighs 12 kg.

          What is the best way to do this…

          Booked Taxi? Train?…

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          • Hi Vanessa,

            Thanks for your message. We’ve helped guests travel from Narita Airport to a Mimaru hotel before.

            In general, the best options are either the train or a wheelchair-accessible care taxi (ramp van). Considering you’ll have suitcases as well, I think a wheelchair-accessible care taxi would be the most comfortable and convenient…

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          • Hi Vanessa

            We are the taxi what you are looking for. Please free to contact us on this.

            (We just drooped our client last night to the hotel you are staying!)

            Thank you and looking forward to hearing back soon!

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